SMS Messaging Policy
This SMS Messaging Policy governs all text message (SMS/MMS) communications sent by or on behalf of Novice Company, LLC. By providing your mobile phone number and consenting to receive SMS messages from Novice Company, LLC, you agree to the terms of this policy.
Who We Are
Novice Company, LLC is a digital automation and consulting practice operating at www.novicecompany.com. Our SMS service is used for operational notifications, client project communications, and business assistant functions.
Types of Messages You May Receive
System status alerts and operational notifications
Project updates, task completion notices, and milestone alerts
One-time passcodes and account verification codes
Client service notifications, appointment reminders, and project status updates
Responses to messages you send to our SMS number
Business assistant communications from our automated systems
We do not send unsolicited marketing or promotional SMS messages.
Who Receives Our SMS Messages
We send SMS messages to three categories of recipients: (1) our own operational systems for internal alerts and notifications; (2) business collaborators who have provided verbal or written consent during project engagement; and (3) clients of Novice Company, LLC who have consented to SMS communications through their service agreement with us.
Message Frequency
Message frequency varies based on service activity and the nature of your relationship with Novice Company, LLC. Collaborators and clients typically receive fewer than 10 messages per month, though frequency may be higher during active project phases or time-sensitive engagements. You will not receive messages unrelated to your active business relationship with us.
Message and Data Rates
Message and data rates may apply. Contact your wireless carrier for details about your SMS/MMS messaging plan and any applicable charges.
How to Opt Out (STOP)
You may opt out of SMS communications from Novice Company, LLC at any time by replying STOP to any message. Upon receipt of your STOP request, we will send a single confirmation message and you will receive no further messages. To re-subscribe, reply START.
You may also opt out by contacting us directly at business@novicecompany.com.
How to Get Help (HELP)
Reply HELP to any message for assistance, or contact us at:
Email: business@novicecompany.com
Phone: +1 855-268-3705
Privacy and Data Sharing
Novice Company, LLC does not sell, rent, lease, share, or otherwise disclose your mobile phone number or SMS messaging data to third parties for marketing, advertising, or any commercial purpose. Your mobile number is used solely to deliver the SMS communications described in this policy. Mobile opt-in data and consent are never shared with third parties.
For our full privacy practices including how we collect, use, and protect personal information, please review our Privacy Policy.
Supported Carriers
Our SMS service is available through all major U.S. wireless carriers. Carrier support may vary for certain message types.
Changes to This Policy
Novice Company, LLC reserves the right to update this SMS Messaging Policy at any time. Material changes will be communicated via SMS or email prior to taking effect. Continued receipt of messages after notice constitutes acceptance of the updated policy.
Contact Us
Novice Company, LLC
PO Box 25
Narberth, Pennsylvania 19072
Email: business@novicecompany.com
Phone: +1 855-268-3705
Website: www.novicecompany.com