Privacy Policy
Protecting your private information is our priority. This Privacy Policy applies to Novice Company, LLC and all websites, Software-as-a-Service (SaaS) applications, consulting services, SMS communications, and automated notification services owned, operated, or maintained by Novice Company, LLC, including www.novicecompany.com and any other platforms and applications we build and operate. By using our websites or services, you consent to the data practices described in this statement.
Collection of Your Personal Information
In order to better provide you with products and services, Novice Company, LLC may collect personally identifiable information, including:
First and Last Name
Mailing Address
Email Address
Phone Number (including mobile numbers used for SMS communications)
If you purchase products or services from Novice Company, LLC, we collect billing information necessary to complete the transaction.
We do not collect personal information unless you voluntarily provide it. You may be required to provide certain information when registering for an account, requesting services, sending us a message, or submitting payment information for products and services.
Use of Your Personal Information
Novice Company, LLC collects and uses your personal information to operate and deliver the services you have requested, to communicate with you about those services, and to respond to your inquiries. We may also use your information to inform you of other products or services available from Novice Company, LLC.
Sharing Information with Third Parties
Novice Company, LLC does not sell, rent, lease, or otherwise share your personal information — including your mobile phone number — with third parties for marketing, advertising, or any commercial purpose unrelated to the services you have requested.
We may share limited personal information with trusted third-party service providers solely to operate our business and deliver services to you — for example, payment processors, cloud hosting providers, customer support platforms, and software integration partners. All such providers are contractually prohibited from using your information for any purpose other than providing services to Novice Company, LLC, and are required to maintain the confidentiality of your information.
Novice Company, LLC may disclose personal information without notice if required to do so by law, or in good faith belief that such action is necessary to: (a) comply with legal process; (b) protect and defend the rights or property of Novice Company, LLC; or (c) protect the personal safety of users or the public.
SMS and Mobile Communications
If you have provided your mobile phone number and consented to receive SMS communications from Novice Company, LLC, the following additional terms apply:
No sharing: Your mobile phone number and SMS consent data are never sold, rented, leased, or shared with third parties for marketing or advertising purposes under any circumstances.
Message types: You may receive operational notifications, project updates, service alerts, one-time passcodes, and business communications relevant to your relationship with Novice Company, LLC.
Message frequency: Frequency varies based on service activity. Typically fewer than 10 messages per month per recipient, though frequency may be higher during active project phases.
Message and data rates may apply. Contact your wireless carrier for details.
To opt out: Reply STOP to any message at any time. You will receive one confirmation and no further messages.
To get help: Reply HELP or contact us at business@novicecompany.com.
For the full SMS Messaging Policy, visit www.novicecompany.com/sms-policy.
Opt-Out of Sale or Disclosure of Personal Information
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and applicable privacy laws to request information about and opt out of the sale or disclosure of your personal information. As stated above, Novice Company, LLC does not sell personal information. To exercise any rights regarding your data, contact us at:
Email: business@novicecompany.com
Phone: +1 855-268-3705
Upon a verifiable request, we will inform you of the categories of personal information we have collected about you and the purposes for which it was used.
Tracking User Behavior
Novice Company, LLC may track usage of our websites and services in aggregate to understand which features are most useful. This data is used to improve our services and deliver relevant content. We do not use this data to build individual advertising profiles or sell behavioral data to third parties.
Automatically Collected Information
Our websites may automatically collect technical information including IP address, browser type, domain names, access times, and referring URLs. This information is used to operate and maintain the quality of our services and to generate general usage statistics.
Use of Cookies
Our websites may use cookies to personalize your experience and remember your preferences. Cookies are small text files placed on your device by a web server and can only be read by the server that issued them. You may configure your browser to decline cookies, though some features of our websites may not function correctly if cookies are disabled.
Links to Third-Party Sites
Our websites may contain links to third-party sites. Novice Company, LLC is not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any site you visit that collects personal information.
Security of Your Personal Information
Novice Company, LLC takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure, including use of SSL encryption for data transmitted to and from our services. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure. While we strive to protect your information, you acknowledge that inherent internet security limitations exist beyond our control.
Right to Deletion
Subject to certain exceptions, you may request deletion of your personal information from our records. Upon a verifiable request, we will delete your personal information and direct service providers to do the same, unless retention is necessary to: complete a transaction you requested; detect or prevent fraud or illegal activity; comply with a legal obligation; or fulfill another legitimate purpose compatible with the context in which the information was provided.
Children Under Thirteen
Novice Company, LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must obtain parent or guardian permission before using our services.
Opt-Out of Communications
To opt out of email communications from Novice Company, LLC, use the unsubscribe link in the footer of any email. To opt out of SMS communications, reply STOP to any message. For all other opt-out requests, contact us at:
Email: business@novicecompany.com
Phone: +1 855-268-3705
External Data Storage
We may store data on servers provided by third-party hosting vendors under contract with Novice Company, LLC. All such vendors are required to maintain appropriate security standards.
Changes to This Policy
Novice Company, LLC reserves the right to update this Privacy Policy at any time. We will notify you of significant changes via email to the address on your account, by posting a notice on our website, or by other appropriate means. Continued use of our services after notice of changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or believe Novice Company, LLC has not adhered to it, please contact us:
Novice Company, LLC
PO Box 25
Narberth, Pennsylvania 19072
Email: business@novicecompany.com
Phone: +1 855-268-3705
Website: www.novicecompany.com